Privacy Policy

This policy describes how Mirakem collects, uses, and protects your personal information in connection with our chemical commodities market trading and consulting services.

1. Data We Collect

We may collect the following categories of data:

  • Identification Data: name, company name, email address, phone number.
  • Professional Data: job title, industry, purchase history.
  • Usage Data: how you interact with our platform (price analyses, hedging strategies).
  • Technical Data: IP address, browser type, language settings.

2. Purpose of Data Processing

We process your data for:

  • Providing and improving market analysis and consulting services.
  • Developing personalized hedging strategies for large-volume purchases.
  • Communicating about market updates, offers, and our service news.
  • Fulfilling legal and regulatory obligations.
  • Securing the platform and preventing fraud.

3. Cookies and Similar Technologies

We use cookies for proper functioning and traffic analysis. They help us understand preferences and improve the experience. You can manage your cookie preferences in your browser settings.

4. Sharing with Third Parties

Your data may be shared only in the following situations:

  • With payment processing partners, strictly for completing transactions.
  • With technical service providers who help us operate the platform (hosting, security), under strict confidentiality obligations.
  • When required by law or to defend our legal rights.
  • We do not sell your personal data.

5. Your Rights

In accordance with data protection regulations, you have the following rights:

  • Right of access to your personal data.
  • Right to rectification of inaccurate data.
  • Right to erasure ("right to be forgotten") under certain conditions.
  • Right to restriction of processing.
  • Right to object to processing in certain circumstances.
  • Right to data portability.
  • Right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact us at the dedicated email address below.

6. Data Protection Contact

For any questions or requests regarding the processing of your personal data and exercising your rights, you can contact our responsible person:

Mirakem SRL
B-dul. Memorandumului nr. 2B, bl. B, et. 3, ap. 4
Phone: 0234 454 978
Email: info@mirakem.com
(For specific privacy-related requests, please mention "Data Protection" in the subject.)

This policy was last updated in March 2024 and may be revised periodically. Changes will be published on this page.

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