Terms and Conditions of Use

Last updated: January 1, 2024

Please read these Terms and Conditions carefully before using the services of the Mirakem platform. By accessing or using the platform, you agree to be bound by these terms.

1. Definition of Services

The Mirakem platform provides trading and consulting services in the industrial chemical commodities and production raw materials market. The services include, but are not limited to:

  • Exchange and market price analysis.
  • Development of hedging strategies for large-volume purchases.
  • Audit and optimization of the supply chain.

All information provided is for informational purposes and does not constitute mandatory financial or investment advice.

2. Rights and Obligations of the Parties

The User is obliged to provide correct and complete information, use the services for legal purposes, and comply with all applicable regulations.

Mirakem undertakes to provide the services with professionalism and diligence, in accordance with industry practices. We reserve the right to refuse or interrupt services if fraudulent activities or violation of these terms are suspected.

3. Limitation of Liability

The services are provided "as is" and "as available". Mirakem assumes no liability for:

  • Direct or indirect losses resulting from the use or inability to use the platform.
  • Business decisions made based on analyses or information provided through the services.
  • Delays or interruptions of services due to technical reasons or force majeure.
4. Financial Terms and Payments

Specific price, invoicing, and payment conditions for fee-based services are established through separate contracts and commercial agreements. All fees are expressed transparently, with no hidden costs. Any refund policy will be detailed in the individual contract.

5. Termination of Use

You may stop using the services at any time. Mirakem may suspend or terminate a user's access immediately, without prior notice, in case of violation of these terms.

6. Modification of Terms

We reserve the right to modify these Terms and Conditions. The updated version will be posted on the platform. Continued use of the services after modifications constitutes acceptance of the new terms.

7. Contact for Legal Questions

For any questions related to these terms, please contact us at:

Mirakem SRL
B-dul. Memorandumului nr. 2B, bl. B, et. 3, ap. 4
Phone: 0234454978
Email: info@mirakem.com

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